Privacy Policy

The operator collects personal information necessary for account management, transaction processing, identity verification, and compliance with legal obligations. Data collected may include:

• Full name, date of birth, and contact details
• Residential address and identification documents
• Payment method details and transaction history
• Device information, IP address, and browser type
• Betting activity, deposits, withdrawals, and account preferences

This information is processed to provide services, prevent fraud, comply with anti-money laundering regulations, and improve platform functionality. Technical protection measures include encryption protocols, secure server infrastructure, and restricted access controls. Organisational measures involve staff training, data minimisation practices, and regular security audits.

Users have the right to access their personal information, request corrections, and seek deletion under applicable circumstances. The operator adheres to data protection standards recognised in Bangladesh and maintains transparent processing practices. All data is stored securely and retained only for as long as necessary to fulfil legal and operational requirements.

Personal data is used exclusively for lawful and transparent purposes that support platform operations and user experience. The operator processes information to:

• Manage user accounts and authenticate identity
• Process deposits, withdrawals, and payment transactions
• Provide customer support and resolve disputes
• Ensure compliance with legal and regulatory obligations
• Detect and prevent fraudulent activity or misuse
• Conduct analytics to improve service quality and platform performance
• Deliver personalised content, promotional offers, and marketing communications (with user consent)

Processing is conducted in accordance with principles of fairness, necessity, and proportionality. Users are informed of any material changes to data processing practices. Marketing communications are sent only to those who have opted in, and users may withdraw consent at any time through account settings or by contacting support. Data is never sold to third parties for commercial purposes unrelated to platform services.

Users may access, review, and update their personal data at any time through their account dashboard. To request corrections or deletion, users should submit a written request via the official support channel, providing necessary identification for verification purposes.

The operator will respond to such requests within a reasonable timeframe, subject to legal and contractual obligations that may require retention of certain records. By using this platform, users consent to security checks, identity verification procedures, and processing of payment data by authorised third-party payment providers. These providers operate under strict confidentiality agreements and are selected based on their adherence to data protection standards.

Users are responsible for maintaining the confidentiality of their login credentials. The operator cannot be held liable for unauthorised access resulting from user negligence or failure to safeguard account information.

This platform is intended solely for individuals aged 18 years and above. The operator does not knowingly collect or process personal data from minors. However, the operator cannot independently verify the age of users without requesting official identification documents during registration or account verification.

If a parent or legal guardian becomes aware that a minor has registered an account or provided personal information, they should contact the operator immediately. Upon verification, the operator will promptly delete the minor’s account and all associated personal data. The operator encourages parents and guardians to monitor online activities and ensure that minors do not access age-restricted services.

Personal data may be transferred to and processed in jurisdictions outside Bangladesh where the operator’s partners, service providers, and technical infrastructure are located. These transfers are necessary to deliver services, process payments, and maintain platform security.

By using this platform, users consent to such international data transfers. The operator ensures that all partners and service providers adhere to confidentiality obligations and implement appropriate safeguards to protect personal information. Data protection standards applied by these entities are reviewed regularly to maintain compliance with international best practices.

Users acknowledge that legal frameworks governing data protection may vary across jurisdictions. The operator takes reasonable steps to ensure that transferred data is handled securely and in accordance with the principles outlined in this policy.

This disclaimer may alter the scope or application of certain provisions within this Privacy Policy where necessary to ensure legal compliance or operational feasibility. It applies when a user accepts this policy by registering an account, ticking the acceptance box, or continuing to use the platform after being notified of changes.

The operator reserves the right to modify this policy to reflect changes in legal requirements, business practices, or technological developments. Users will be notified of material changes through email or platform announcements. Continued use of the platform following notification constitutes acceptance of the revised policy.

The operator is not liable for events beyond its reasonable control, including technical failures, regulatory changes, or actions by third parties that affect data processing.

Cookies are small text files stored on a user’s device to collect information about browsing behaviour and preferences. The operator uses cookies to:

• Gather statistical data on platform usage
• Analyse user behaviour to improve functionality and design
• Personalise content and recommendations
• Enhance overall user experience

Cookies are retained for a period of one year unless deleted manually by the user. Users may disable cookies through their browser settings, though this may affect certain platform features and limit functionality. By continuing to use the platform, users consent to the use of cookies as described in this section.

By registering an account or using this platform, users signify their full acceptance of this Privacy Policy and consent to the collection, processing, and use of personal data as outlined herein. The current version of this policy, as published on the official website, prevails over any previous versions.

Users are encouraged to review this policy periodically to stay informed of any updates. If a user does not agree with the terms of this policy, they should discontinue use of the platform immediately. Continued use following any amendments constitutes acceptance of the revised terms.

Personal data may be shared with third parties under specific circumstances, including:

• Compliance with legal obligations, court orders, or regulatory requests
• Resolution of disputes, enforcement of terms, or protection of legal rights
• Execution of contractual agreements with service providers, payment processors, and technical partners

Where third parties are listed on the platform or in related documentation, users are informed of the purpose and scope of data sharing. If third parties are not listed, users will be notified separately of the nature and extent of data disclosure before any transfer occurs.

By providing personal information and using the platform, users consent to such sharing under the conditions outlined. All third parties are bound by confidentiality obligations and data protection commitments equivalent to those maintained by the operator.

This platform may contain links to third-party websites that operate under their own privacy policies and terms of use. The operator is not responsible for the data collection, processing, or security practices of external sites.

Users are advised to review the privacy policies of any third-party websites before providing personal information. The operator does not endorse or assume liability for the content, services, or data handling practices of linked websites. Caution should be exercised when navigating away from this platform to external domains.