1win Registration, Login and Verification Process

You must meet certain conditions to create an account and use the platform legally. Only users who follow these rules can deposit, withdraw, and claim bonuses. Here are the key requirements:

1. You must be 18 years or older at the time of sign-up.
2. You can create only one account per person, address, and payment method.
3. You must provide accurate personal details that match your documents.
4. You need to verify your account by uploading a valid ID or passport.
5. You must reside in a country where online gambling is legal and not restricted by local law.

New users can claim a generous welcome package that covers both casino play and sports bets. The bonus structure gives you +500% up to 240,000 BDT for deposits in Bangladeshi Taka, or +600% up to 300,000 BDT if you deposit using cryptocurrency. Both offers apply to your first four deposits and come with wagering requirements.

You must activate the bonus in your profile before making your first deposit. The bonus is split across your first four deposits, and each portion must be wagered before you can withdraw.

You may encounter problems during sign-up if details are incorrect or if technical issues occur. Here are the most common problems and how to fix them.

• Problem: Confirmation code not received | Solution: Check your spam folder or request a new code. Contact support if the problem continues.
• Problem: Phone number or email already registered | Solution: Use a different contact or recover your existing account through the password reset option.
• Problem: Age verification failed | Solution: Make sure your date of birth is correct and matches your ID. Contact support if you need to update your details.
• Problem: Registration form does not load | Solution: Clear your browser cache, try a different browser, or use the mobile app instead.
• Problem: Promo code not accepted | Solution: Double-check the code for typos and make sure it is valid. Contact support if the issue remains.

If you forget your password, you can reset it quickly using your registered email or phone number. Follow these steps to regain access.

1. Click the ‘Forgot Password?’ link on the login page.
2. Choose recovery by email or phone, depending on what you used during registration.
3. Enter your contact details and request a recovery code.
4. Check your inbox or SMS for the code and enter it on the recovery page.
5. Create a new password and confirm it. Log in using your new credentials.

You can request account deletion if you no longer wish to use the platform. Reasons include personal choice, self-exclusion, or a break from gambling. Follow these steps to close your account permanently.

1. Log in to your profile and navigate to account settings.
2. Look for the ‘Close Account’ or ‘Delete Account’ option.
3. Confirm your request by entering your password or a verification code.
4. Contact customer support if you cannot find the option or need help completing the process.