Responsible Gaming

All forms of gambling carry inherent financial risk. You may lose money, and this reality should guide every betting decision you make. Understanding this helps you approach games with realistic expectations rather than false hopes.

Players on platform can access multiple control tools designed to protect their financial and emotional health. These features help you set boundaries before problems develop. Responsible betting means recognising your limits and using available resources to stay within them.

Set a budget before you start playing. Decide how much money you can afford to lose without affecting your daily life or financial obligations. Never chase losses by betting more than your predetermined limit. Gambling should fit within your entertainment budget, not replace essential expenses.

Take regular breaks during your sessions. Continuous play can cloud judgement and lead to impulsive decisions. Step away from the screen, assess your situation, and return only when you feel clear-headed. Time limits work just as effectively as financial ones.

Never gamble under the influence of alcohol or when experiencing emotional distress. These states impair decision-making and increase the likelihood of reckless betting. Play only when you are calm, focused, and in full control of your actions.

View gambling as entertainment, not as a way to make money or solve financial problems. The odds favour the house in the long term. Treat any winnings as a pleasant surprise rather than expected income. This mindset protects you from developing unhealthy expectations.

1win provides deposit limits, session reminders, and self-exclusion options. Use these tools proactively to maintain healthy habits. Prevention is always easier than recovery. Taking control now protects your future wellbeing.

Gambling addiction develops gradually and often goes unnoticed until serious consequences emerge. Recognising early warning signs allows you to seek help before the problem worsens.

• You spend more time and money on betting than you originally planned
• You feel restless, irritable, or anxious when trying to reduce or stop gambling
• You gamble to escape problems, relieve stress, or cope with negative emotions
• You lie to family members or friends about the extent of your gambling activities
• You chase losses by continuing to bet in an attempt to win back money you have lost
• You borrow money, sell possessions, or neglect financial responsibilities to fund gambling
• You neglect work, education, or family obligations because of betting activities
• You experience relationship conflicts or isolation due to your gambling habits
• You feel guilty, ashamed, or depressed about your betting behaviour but continue regardless
• You have tried to stop or cut back on gambling multiple times without success

Gambling addiction is a recognised medical condition that requires professional intervention. Acknowledging the problem represents the first step towards recovery. Do not let shame prevent you from seeking the support you need.

Addressing gambling problems requires commitment, support, and practical strategies. These recommendations from our team can help you regain control or prevent addiction from developing.

• Set strict deposit limits on your account and stick to them without exception
• Use session time reminders to avoid extended periods of continuous play
• Keep a detailed record of all money spent on gambling to maintain awareness of your spending
• Block access to betting platforms during vulnerable times by using self-exclusion features
• Tell a trusted friend or family member about your struggles so they can provide accountability
• Remove saved payment methods from your account to create a barrier against impulsive deposits
• Seek professional counselling from therapists who specialise in addiction treatment
• Join support groups where you can connect with others facing similar challenges
• Replace gambling time with alternative activities that provide healthy entertainment and fulfilment
• Address underlying issues such as stress, depression, or financial problems that may trigger gambling urges

Recovery takes time and effort. Do not expect immediate results or feel discouraged by setbacks. Progress happens gradually, and every small step forward matters. Professional help significantly improves your chances of long-term success.

You do not have to face gambling problems alone. Multiple organisations in Bangladesh and internationally provide confidential support and professional treatment.

• Gamblers Anonymous Bangladesh – Support group meetings for individuals struggling with addiction (contact through international GA network)
• National Helpline for Gambling Addiction – Confidential telephone counselling available in Bengali and English
• BeGambleAware – Educational resources and self-assessment tools at www.begambleaware.org
• GamCare – Free counselling services and live chat support at www.gamcare.org.uk
• Gambling Therapy – Online support community and counselling in multiple languages at www.gamblingtherapy.org
• Local mental health clinics – Many facilities in Dhaka, Chittagong, and other cities offer addiction counselling services

These organisations provide judgement-free assistance. Reaching out demonstrates strength, not weakness. Professional support dramatically improves recovery outcomes.

Our support team understands the sensitive nature of gambling concerns. If you need assistance with responsible gaming tools or want to discuss account restrictions, we are here to help.

• Live chat – Available 24/7 directly on the website for immediate assistance
• Email support – Send detailed enquiries to our dedicated support address for comprehensive responses
• Telegram channel – Connect with our support team through secure messaging
• Phone support – Speak directly with a representative who can guide you through available options

We respect your privacy and handle all conversations with complete confidentiality. Do not hesitate to contact us if you need help implementing safety measures on your account. Your wellbeing matters more than any bet.